Bureau of Medicine and Surgery Improvement Sciences Project Management Support Office (PMsO)
Client: Navy Bureau of Medicine and Surgery (NAVBUMED)
The Project Management Support Office (PMsO) focuses on enhancing portfolio management operations within the Bureau of Medicine and Surgery (BUMED) Improvement Sciences (IS) at the strategic and operational levels of the organization. It aims to improve efficiency, transparency, and standardization in managing projects, programs, and ongoing operations.
The program weaves together four key disciplines:
- Subject Matter Expertise Management
- Project Management
- Knowledge Proliferation, and
- Building a Continuous Improvement culture.
The goal is to empower executive leadership with effective decision-making capabilities, streamline workflows for optimal performance, and foster a culture of positive change. NOVACES contract support plays a critical role in delivering these comprehensive and impactful PMsO services.
Challenge
BUMED faced challenges related to the inconsistent application of portfolio management processes, leading to inefficiencies and difficulties in tracking progress and performance. This included a lack of standardized templates, procedures, and communication protocols, which hindered effective collaboration and knowledge sharing among stakeholders. Additionally, there was a need for a more robust system to capture and share lessons learned and best practices.
Solutions Delivered
The NOVACES contract support team, comprised of Certified Project Management Experts, Knowledge Managers, and Lean Six Sigma Master Black Belts, has been instrumental in driving BUMED’s transformation by implementing the following key solutions and best practices.
Standardizes Project Management
Implements consistent tools, templates, and resources (e.g., project charters, status reports) across all projects to improve planning, execution, and control.
Centralizes Project Visibility
Provides centralized oversight of all projects to identify bottlenecks, successful practices, and opportunities for process optimization and standardization.
Fosters a Continuous Improvement Culture
Encourages feedback, conducts post-project reviews (lessons learned), and iteratively refines processes based on data and experience.
Develops Centralized Knowledge Repositories
Utilizes existing systems like SPIDR and SharePoint to store and share project documentation, best practices, templates, and lessons learned.
Facilitates Knowledge Sharing
Promotes knowledge sharing through communities of practice, workshops, mentoring programs, and regular communication channels.
Fosters Collaborative Visioning and Engagement
Involves stakeholders in envisioning future states for project management and organizational processes to foster ownership and buy-in.
Promotes Continuous Learning and Development
Offers ongoing training in project management methodologies, process improvement techniques, knowledge management, and Appreciative Inquiry.
Key Takeaways
A NOVACES team of Certified Project Management Experts, Knowledge Managers, and Lean Six Sigma Master Black Belts was able to drive measurable progress within BUMED, reinforcing the program’s mission to support impactful, lasting change.
PMsO goes beyond traditional project management by fostering a culture of continuous improvement, knowledge sharing, and organizational transformation within BUMED IS.
Standardized processes, centralized oversight, and enhanced knowledge sharing boost transparency, collaboration, and learning across the organization.
A focus on continuous improvement and stakeholder engagement ensures the long-term effectiveness and sustainability of implemented solutions.
Ultimately, the PMsO offering will strengthen organizational performance and better align execution with strategic goals.