Resource Center
Browse our latest white papers and case studies for the latest insights and implementations of continuous process improvement. The information is free for download.
Introducing SystemCPISM: An Integrated Roadmap to Deploy and Manage Process Improvement Initiatives
Industry Focus: General
The SystemCPI roadmap – an integration of Lean, Six Sigma, and Constraints Management – simplifies management’s job by providing a systems perspective to focus improvements where they are needed to achieve enterprise-level impact. Read more >>
Perspectives on Lean Six Sigma in Healthcare: We the Patient
Industry Focus: Healthcare
As patients, we no longer accept our healthcare in its present condition. It often takes too long to start our care, test results wait times seem interminable, we’re afraid of getting an infection, our discharge process seems inefficient and the billing is confusing. Out of necessity, our knowledge about healthcare has grown markedly over the past several years. What impact will Lean Six Sigma have on healthcare? Read more >>
Apprenticing Master Black Belts:
Options for Self-Sufficiency: Buy, Rent, or Grow?
Industry Focus: General
As a deployment leader, determing the best approach to grow a Lean Six Sigma program that is self-sufficient is always top of mind. Having highly qualified Master Black Belts on staff is a critical variable in the equation. Discover some of our insights on the best ways to achieve this milestone, and weigh the pros and cons of each option. Read more >>
Mentoring as a Lean Six Sigma Enabler
Using Results-Oriented Mentoring to Boost Self-Sufficiency and ROI
Industry Focus: General
There are several places to examine how a deployment evolves: alignment with strategic goals, project selection, infrastructure, selecting the right people to become involved and so forth. Yet one key area frequently overlooked is the importance of using practitioner mentoring programs as a means to reenergize a program and drive the kind of ongoing project accomplishments that support the enterprise’s needs. Read more >>
Laboratory Turnaround TImes in Emergency Departments
Eliminating Wasteful Steps and Bottlenecks with Lean Six Sigma
Industry Focus: Healthcare
The Emergency Department (ED) is often the primary care for many patients. Patients who are uninsured, under-insured, or those who have no primary care provider turn to a hospital's ED as a safety net to gain access to the healthcare network. Laboratory results have a cascading effect on patient throughput in today's overcrowded EDs. In this case study, Lean Six Sigma produces dramatic results for this hospital that was ready for change. Read more >>
Value Stream Analysis of the Voyage Planning & Scheduling Process
Industry Focus: Maritime / Intermodal Transportation
The shipping lanes of Crowley’s Liner Services Division exist primarily on the east coast of the United States, the Caribbean, and central America. On a seasonal basis, winter storms and hurricanes in the region, coupled with other operating challenges, frequently cause abrupt schedule changes to planned voyages. This had a tremendous impact on Crowley’s operations and, importantly, its customers. Learn how this Value Stream Analysis reduced the cycle time by 75% and labor costs by 90% for this critical, customer-focused process. Read more >>